Shopping at Marshall’s is an enjoyable experience for many, but sometimes we take our furry friends along for the ride. We’ve all seen the signs that say, “No Pets Allowed,” but does that include our beloved doggos? The rumors about Marshalls’ pet policy have been swirling around for years, but it’s time to separate fact from fiction. Do Marshalls allow dogs? Let’s take a look and find out.
Does Marshalls Allow Dogs?
The dog policy at the Marshalls varies by location. The policy is often posted on signs near the entrance, but it’s also listed on their website, in the customer service phone number, and in the employee handbook.
Marshalls’ Official Pet Policy
- Pets are allowed, provided they are under the control of their owners at all times. Pet owners must keep their pets on a leash at all times unless they are in a designated area where dogs are allowed.
- Dogs must be in a crate or carrier and not allowed to run freely in the store.
- Owners must clean up their pet’s waste immediately after leaving the store and dispose of it properly as required by law (meaning: no doggie door).
- Owners must not leave their pets unattended with any food or drink anywhere in the store, including the pet supply aisle or pet food display area. If an owner forgets to pick up after his/her pet, he/she can call for store staff to help with cleanup duties, but he/she will be held responsible for any damages that might occur from neglecting this duty.
- Owners must not allow their pets to go onto the store’s property but may take them on a leash to the parking lot if they are in a vehicle.
- In order for your pet to be allowed in the store, you will have to fill out an application at customer service.
- No other pets are allowed in the store except for service animals such as service dogs or hearing dogs. If you have any questions or concerns about this policy, please call the customer service number listed on the application.
- If you have a dog, please do not bring them into the store unless they are in a carrier or crate. This policy is put in place to keep our stores clean and safe for all customers.
- Please do not bring your dog into any of our Marshalls locations if they are wearing a leash or collar that has been previously used by another person or animal. This policy is put in place to keep our stores safe for everyone who comes into our stores, including other customers and employees.
- If you bring your pet into the store and it appears that your pet has not been properly trained or is aggressive, we will ask you to leave the store immediately and will contact animal control if necessary. We cannot allow aggressive pets that could cause harm to other customers and employees at any of our stores.
What Are Customers Saying?
- “We were impressed with the location. It is a very nice, clean store, and the staff was pleasant and helpful.”
- “The location is great for us as we are in a wheelchair and have difficulty getting around. The employees are very friendly.”
- “We have been shopping at these Marshalls for years and have always been happy with the service we receive from the employees there..”
- “We love the Marshalls staff. They are always friendly, helpful, and eager to please.”
- “I shop at the Marshalls because they have the best selection of merchandise, especially on sale. They have a lot of sales flyers too.”
- “The Marshalls have excellent customer service, and the staff is always friendly.”
- “The Marshalls has a great selection of merchandise, especially on sale.”
- “The Marshalls is a great store to shop at because of their helpful employees and the merchandise they carry.”
- “I love the Marshalls because they always have good deals, and the customer service is great.”
- “We like shopping at the Marshalls because we can find good deals there.”
Is There A Loophole?
- I’ve heard that if you ask an employee, they’ll allow you to bring your dog into the store. This is false. According to their website, the Marshalls policy is “Dogs are not allowed in stores.” If you ask an employee about bringing your dog into the store, they will likely say, “I can’t tell you anything about that.”
- I also heard that if your dog is on a leash, he/she can go into the store as long as it doesn’t cause any problems for other customers or employees. This is also false. According to their website, “No dogs are allowed in stores or restaurants at any time with or without leashes, and no dogs are allowed in restaurants without a customer present and under the direct supervision of a customer at all times while on restaurant premises (not just inside). No dogs are allowed in restaurants unless they are on a leash and under the direct supervision of a customer at all times while on restaurant premises (not just inside).” If you want to bring your dog into the store, you must have your dog on a leash AND be under the direct supervision of a customer.
- I also heard that if you ask an employee, they’ll allow your dog to go into the restaurant area. This is also false. According to their website, “No dogs are allowed in restaurants or outside seating areas unless they are on a leash and under the direct supervision of a customer at all times while on restaurant premises (not just inside). No dogs are allowed in restaurants unless they are on a leash and under the direct supervision of a customer at all times while on restaurant premises (not just inside).” If you don’t have your dog under the direct supervision of a customer and he/she is on a leash, he/she can’t go into the restaurant area.
- I also heard that if you ask an employee, they’ll allow you to bring your dog into the pet section. This is false. According to their website, “No dogs are allowed in stores or restaurants at any time with or without leashes, and no dogs are allowed in restaurants without a customer present and under the direct supervision of a customer at all times while on restaurant premises (not just inside). No dogs are allowed in restaurants unless they are on a leash and under the direct supervision of a customer at all times while on restaurant premises (not just inside).” If you want to bring your dog into the store, you must have your dog on a leash AND be under the direct supervision of a customer.
Conclusion
Even though Marshalls does not allow pets inside the store in certain areas, they do allow customers to bring their pets to the store and even inside the store. If you want to go shopping with your dog and want to know whether or not Marshalls will allow them, make sure that your dog is leashed and that they are created during the shopping experience. Even if they are not leashed, they should stay near you, and they should not be allowed in any area where food is present. Since there is no pet policy posted on Marshalls’ website, you may also want to call your local store to double-check before you go. If you are a pet parent, you know that taking your dog with you to the store is a fun and exciting experience. With these tips, you can enjoy a pet-friendly shopping experience at Marshalls and other pet-friendly stores.